Privacy Policy

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1. Information We Collect

We may collect the following types of information when you book or participate in a class:
• Personal details: Name, phone number, email address.
• Health information: Relevant fitness/medical details you voluntarily provide (for safety and program design).
• Payment information: Billing details processed securely through third-party platforms (we do not store full credit card numbers).
• Usage information: Scheduling preferences, attendance history, or communications with us.

 

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2. How We Use Your Information

We use your information to:
• Schedule and manage classes.
• Provide safe and personalized instruction.
• Process payments and maintain financial records.
• Communicate updates about your bookings, schedule changes, promotions, or policies.
• Comply with legal and regulatory requirements.

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3. How We Protect Your Information
• We store records securely, using password-protected systems and reputable booking/payment platforms.
• Access is limited to authorized staff only.
• Sensitive health information is kept confidential and used solely to tailor safe Pilates sessions.

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4. Sharing of Information

We do not sell or trade your information. We may share limited details only in the following circumstances:
• With trusted third-party providers who process payments or manage bookings (bound by confidentiality).
• If required by law, regulation, or court order.

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5. Your Rights

You have the right to:
• Access or request a copy of your personal information.
• Update or correct your details.
• Withdraw consent for communications at any time (unsubscribe).
• Request deletion of your records, subject to legal retention requirements.

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6. Retention of Information

We retain client records only as long as necessary for business, legal, and safety purposes.

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7. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us.